Behavioral Segmentation and Micro‑Journeys
Start by mapping every user action to a funnel milestone, then normalize names, properties, and timestamps across platforms. Clear, consistent events let you isolate intent, diagnose friction, and correlate behaviors with downstream revenue. Document the dictionary and encourage cross‑team adoption to keep signals trustworthy.
Behavioral Segmentation and Micro‑Journeys
Define small, intent‑revealing steps—like tooltips completed, category views, or calculator uses—that precede major conversions. Reward each micro‑conversion with timely nudges, progressive reveals, and tailored proof. Measuring these ladders illuminates where momentum builds, stalls, or needs supportive content to keep prospects moving forward.